Privacy Notice

ASSA ABLOY is committed to protecting your personal data. This privacy notice describes:

  • the types of personal data we collect from you in connection with this website;
  • how we use that information and why;
  • who we share it with and where;
  • how long we store it for;
  • your rights, including how you can contact us if you have additional questions about the processing of your personal data; and
  • how we can make changes to this notice

ASSA ABLOY Italia, Via Bovaresa 13, San Giovanni in Persiceto 40017 (Bologna) as "data controller" is responsible for the processing of your personal data. For further information on our use of cookies, please see our Cookies Policy

What personal data do we collect?

We collect and store:

  • Your name, address, email and/or telephone number which you submit in order to obtain information from us.
  • Contact and delivery details as well as financial information concerning your online product payments that you submit (a) as part of your account details (if you have one) and/or (b) in connection with any requests for, or purchase of, products on our website.
  • The address of the internet protocol (IP), type of browser, operating system used, web pages viewed, links on which you clicked, time period spent on our site, URL of reference or the web page that sent you to our site.

How and why will we use your personal data?

Why do we process this personal data?

What is the legal basis for such processing?

To provide you with the information you request via the website.

Using your personal data in this way is necessary for us to respond to your request.

To set up and manage your account, for example by sending you password reminders or notifications of changes to your account details.

Using your personal data in this way is necessary for us to provide you with an online account.

To allow you to use a social media account to set up and access your account.

Using your personal data in this way is necessary for us to provide you with an online account via your social media account.

To fulfil your order where you have made a purchase from this website, to contact you about sales and as a part of our customer relation procedures.

Using your personal data in this way is necessary for us to perform our contractual obligations where you have placed an order on this website.

The Company processes the user's personal data to ensure that the Site is up-to-date and meets the needs of users, to analyze, review and improve the products or services offered on the Site, to provide users with a user-browsing experience friendly. The information used for this purpose will remain strictly anonymous and will not be used to identify any user nor will it be aggregated to the personal data of users. The Company processes the user's personal data also to ensure compliance with the Website Terms and Conditions, the safety of the Site and its users, to prevent fraud and to protect the rights and / or assets of the Company

The Company processes the data for these purposes in order to pursue its legitimate interest in protecting its assets, its business and its rights.

To better understand your interests and preferences, in order to provide you with an experience that is tailored to those interests and preferences, for example through use of behavioral analysis and marketing automation.

It is in our legitimate interest to look at the preferences that we derive from your browsing behavior and purchases so that we can personalize your user experience, including marketing materials where this is in line with your marketing choices (see below).

To send you communications about relevant products or services which may be of interest, in accordance with your marketing preferences.

We will only send you marketing materials where we have your consent.

To offer you guided sales tools to assist you with selecting the correct product or service.

Using your personal data in this way is necessary for us to respond to your request.

For Vendors Management

To facilitate the management of operations with vendors.

To comply with legal requirements to which we are subject, such as tax or financial reporting requirements.

Using your personal data in this way is necessary for us to comply with our legal obligations.

Customer Service

We use your information for customer service purposes, technical support and warranty or similar, to respond to your inquiries and for any purposes for which you contact us.

Who and where is your personal data transferred to?

We may transfer your personal data for the purposes set out above:

  • Between current or future ASSA ABLOY subsidiaries
  • We share the personal data of users with third-party service providers who will act as data controllers in order to make use of the Website and / or receive services through the Site. By way of example, such third parties may include professionals, including associated, who provide technical, commercial or administrative advice to the Company for the pursuit of their business and the purposes described in this Privacy Policy, companies that deal with the management or maintenance of the IT infrastructure on which the Site is based, service providers call center or pre or post sales assistance, logistics operators in case it is necessary to deliver to the user a product, agencies specialized in the management of promotional and marketing services in the name and on behalf of the Company.
  • When required by law; and/or
  • To a buyer or a potential future buyer of our business

Some recipients are located in the following countries outside the EU/European Economic Area (EEA): India, U.S.A.

As in some cases, these countries have a lower level of protection than that within the EU/EEA, when transferring personal data to countries outside the EU/EEA we use standard contractual clauses approved by the European Commission to ensure a sufficient level of protection for your personal data. These standard contractual clauses can be found via the following link: ec.europa.eu.

We take measures to protect all personal data transferred to a third party, or to other countries, in accordance with applicable data protection laws and as stated above.

For how long will we store your personal data?

We store personal data for as long as necessary to fulfil the purpose for which the data has been collected, and in accordance with our internal record retention schedule. This means that we delete your personal data when such data is no longer necessary to process a request or an order, or to manage your account or our client relationship. Statistics which have been anonymized may be saved for longer.

Your rights

In relation to the personal data that we hold about you, you have the right to:

  • Request a copy of your personal data from our records;
  • Ask that we correct or erase your personal data (though this may mean that we cannot process requests or orders or that your account expires);
  • Ask us to stop processing your personal data (for example as regards the use of the data to improve our website), or restrict how we process it (for example if you deem the data to be incorrect);
  • Request the personal data used to provide you with information you requested, process an order, or manage your account or our relationship in a machine-readable format, which you are entitled to transfer to another data controller;
  • Withdraw your consent to us processing your data for marketing purposes at any time.

We may not accept a request to erase your personal data where we require it to comply with a legal obligation or in relation to a legal claim.

The user has the right to access, rectify or delete the data stored by the company that concerns him, as well as the right to object to, or limit, certain types of treatment (including the right to revoke their consent to the treatment previously given), as well as to receive personal data concerning him in a structured format, in common use and readable by automatic device (right to data portability).

Finally, the user has the right to lodge a complaint with the Authority for the Protection of Personal Data.

The exercise of the rights mentioned above has no costs.

To exercise your privacy rights, as well as to request any information or clarification regarding this Privacy Policy, you can contact the Company through the following address: privacy.italy@assaabloy.it

How can we make changes to this privacy notice?

We may update this privacy notice from time to time in response to changing legal, regulatory or operational requirements. We will notify you of any such changes (including when they will take effect). Your continued use of the website after any such updates take effect will constitute acceptance of those changes. If you do not accept any updates to this privacy notice, you should stop using this website.